Citizens Bank Online: An In-Depth Review In 2023

In the digital age, more and more individuals are utilizing online banking services to manage their finances efficiently. 

Citizens Bank Online is one of the top contenders in the industry, offering a host of features and benefits that make it a go-to choice for managing money online. 

In this in-depth review, we’ll look at the features available at Citizens Bank Online.

Let’s dive into the reading to learn more details!

What Is Citizens Bank Online?

Citizens Bank Online is a comprehensive banking service that offers a full range of banking services, such as account management, transfers, bill payments, and more. 

Their intuitive platform offers customers a variety of benefits, such as fast and easy account access, customizable financial tools, and secure banking solutions.

Features Of Citizens Bank Online

Citizens Bank Online offers convenient online banking solutions for all of its customers. 

You will get online banking solutions
You will get online banking solutions

With an array of state-of-the-art features, customers can enjoy the convenience of managing their finances on the go.

Check Account Balances

Citizens Bank has made it easy to view your checking account balance in real time by including a live balance feature.

You can also view your recent transactions and pending deposits and withdrawals.

Transfer Money Between Your Accounts

If you have multiple accounts with Citizens Bank or another financial institution, you can use their online system to transfer money between them.

For example, you can transfer money from one to the other if you have checking and savings accounts.

You can also transfer funds from another bank into your Citizens Bank account without having to visit a branch office or mail checks. 

Pay Bills

Customers can access all bill payment options from within their accounts, including paying bills using ACH transfers from their savings or money market accounts or using e-checks for faster payments at no cost.

You can pay your bill online
You can pay your bill online

Customers can set up automatic payments for bills and manage their finances on the go.

View Processed Cheques 

You can view the details of your processed cheques by selecting the bank statement or transaction date from the navigation bar.

Viewing cheques is easy with Citizen Bank Online
Viewing cheques is easy with Citizen Bank Online

Selecting a date will display all transactions related to that date. 

Selecting a bank statement will display all transactions related to the chosen bank statement. If there are no transactions, the screen will show an empty list.

Additional Features

  • 24/7 account access – Customers can access their accounts 24/7 from any device with an internet connection.
  • Mobile check deposit—Customers who have smartphones or tablets can use their mobile devices to deposit checks electronically instead of going to the bank in person. 
  • You can also schedule a time for your funds to be available in your account.

How To Create An Online Account For Citizens Bank?

To create an online account for Citizens bank, follow the steps below:

Step 1: Go to the homepage of Citizens bank.

Step 2: Click the “Login” button on the right-top menu of the homepage and then choose “Enroll.”

Step 3: Select Account Category as Personal.

Step 4: Choose your Identification Method

  • If you choose “Social Security Number”, fill in your 9-digit Social Security Number. Suppose you choose “Account Information”, and click account type options such as Checking or Money Market, Savings, CD or IRA, Customer Loan or Line of Credit, and Credit Card, Mortgage, or Investment. Then complete filling in the related information.
  • If you choose “I don’t know my account information”, input your First Name, Last Name, Date of Birth, and Last four your Social Security Number (Optional).

Step 5: After that, click “CONTINUE” and follow the next given instructions on the web page to create a Citizens Bank online account.

For more details:


Is Citizens Bank Trustworthy?

The short answer to this question is yes; Citizens Bank is trustworthy. 

Citizens Bank has been a trusted banking institution since 1828 and serves more than 5 million consumers and businesses

The bank is certified by the FDIC, which means that their customers’ funds are safe in the case of financial failure.

Additionally, Citizens Bank takes the safety of its customers’ data thoughtfully and utilizes the latest security measures to protect its customers from identity theft and other scams. 

Therefore, customers can rest assured that their funds and personal information are safe and secure with Citizens Bank.

What App To Use Citizens Bank Online?

Citizens Bank Online offers a convenient and secure app named Citizens Bank Mobile Banking to manage your finances. 

This online banking platform allows customers to access their bank accounts, transfer funds quickly, and make payments. 

The app has various features, such as budgeting and savings tools, an ATM locator, and a secure messaging service. 

You must download the app from your App Store or Google Play and register for an online banking account to get started. 

Once you have set up your account, you can use the app to:

  • Do Citizens Bank Login Easily
  • Check your account balances
  • Transfer funds between accounts
  • Pay bills
  • Set up direct deposits
  • Access your account statements
  • Receive alerts for activity and transactions
  • And more!
  • Search all information about products and services of Citizens Bank: Citizens Bank Loans, Citizens Bank Cards, Citizens Bank hours,…

What If You Forgot Your Citizens Bank Online Account?

If you forgot your Citizens Bank online account, adhere to the following instructions:

Step 1: Visit the login page of Citizens Bank online banking.

Step 2: Click “Login to portal” to proceed.

Step 3: Press “Forgot your password” to proceed.

Step 4: Fill in your User Name and click “NEXT.”

Step 5: Following that, adhere to the remaining prompts to reset your Citizens Bank online account.

Final Thoughts

Citizens Bank Online is an excellent choice for individuals looking for a reliable banking experience with plenty of features including account balance checking, money transfer, bill pay, cheque view, and more.

We hope that the post is informative and helpful to you. Thank you for reading!