Afterpay Login: How To Access Your BNPL Account 2023

If you’re a fan of online shopping, you’ve probably come across Buy Now Pay Later (BNPL) services like Afterpay. Afterpay is a popular payment method allowing shoppers to split their purchases into interest-free payments.

How do I log into the Afterpay account to get the Buy Now, Pay Later service?

This post will walk you through the Afterpay login process to access your BNPL account in just a few simple steps. 

We will also give information about how to sign up, reset login information and make payments.

So, dive into the reading to learn more!

Overview of Afterpay

Afterpay provides its customers with the BNPL service
Afterpay provides its customers with the BNPL service

Afterpay is a popular Buy Now Pay Later (BNPL) service that allows customers to make purchases and pay for them later in interest-free installments. 

Founded in 2014 in Australia, Afterpay has quickly gained popularity among online shoppers due to its convenience and flexibility.

With Afterpay, customers can make purchases up to a specific limit and split the cost into four equal installments, paid every two weeks. 

The service is now available in the USA, Canada, Australia, and New Zealand.

Afterpay also partners with numerous online retailers across various industries, from fashion and beauty to electronics and home goods.

Afterpay Login Detailed Guidelines

If you are a new Afterpay customer, you will want to use the BNPL service. But how do you get to this service? 

You will need to do Afterpay login to use this function. Follow the steps outlined below to do so.

Login Requirements

Logging in to your Afterpay account, you will need to have the required information:

  • Internet connection: Ensure you have a stable internet connection to access the Afterpay web page.
  • Afterpay account: You must have an Afterpay account to log in. 
  • Login details: You will need an email address and password.
  • Compatible device: Ensure your device can access the website URL.

Afterpay Login

Provide your email to access your account
Provide your email to access your account
  • Step 1: Navigate to the Afterpay sign in homepage.
  • Step 2: Locate the “Login” menu at the right-hand top of the homepage.
  • Step 3: Fill in your email and click the “Continue” button to proceed.
  • Step 4: Enter your new mobile number and press the “Continue” link to get a verification code.
  • Step 5: Provide the code from your message in the appropriate field and follow the remaining prompts on the website to access your Afterpay account.

Now, Afterpay login with phone number is not supported.

Afterpay Login Merchant

  • Step 1: Visit the Afterpay Merchant login page by entering the following link:
  • Step 2: Input your login credentials, including your email and password.
  • Step 3: Tap the “Sign in” button to access your Afterpay account as a merchant/shopper.

Mobile App Login

You can also use the Afterpay app to sign in to your account. Follow these steps to do it:

  • Step 1: Launch the Afterpay app from Google Play or App Store.
  • Step 2: Open the app and hit the “Log in” button.
  • Step 3: Fill in your email address and password. After that, click the “>” symbol to access your account on the app.

Online Account Management

When logging in to your Afterpay account, you can get the features:

  • Manage your payment schedule: 

You can manage your payment schedule. You can see the time your next payment is due. You can also make payments or pay off your balance early.

  • View your order history: 

You can view your order history and all purchases you’ve made using Afterpay. This can help you manage your spending effectively.

  • Access to exclusive deals and offers: 

Afterpay often offers exclusive deals and discounts to its users. You can stay up-to-date with these offers to utilize them.

You can take many features when logging
You can take many features when logging
  • Update your personal information: 

When logging in to your Afterpay account, you can update your login profile. 

Logging into your Afterpay account is convenient for managing your purchases and payments.

Learn more: ACEFlareAccount Login: Step-by-Step Guide To Access Account

Afterpay Login Errors & Resolutions

While logging in to Afterpay is usually straightforward, there may be instances where you encounter errors that prevent you from accessing your account. 

Below are some common After Pay Login errors and how to resolve them:

  • Incorrect Email or Password: 

Check whether you enter the correct email and password. Double-check your credentials to ensure there are no typos or spelling errors.

  • Account Locked: 

Afterpay may lock your account if it detects suspicious activity or multiple failed login attempts. 

You must contact Afterpay customer service to unlock your account if this happens.

  • Unverified Email: 

If you have not verified your email address with Afterpay, you can not access your account. 

Check your email for a verification email from Afterpay, and follow the instructions to confirm your email.

  • Technical issues: 
Technical issue is an Afterpay login error
Technical issue is an Afterpay login error

That Afterpay’s website is experiencing technical issues can result in not logging into your account. 

In this case, try accessing your account later or contact Afterpay customer service for assistance.

What If I Forgot My Login Information?

If you have forgotten your Afterpay login information, you can follow these steps to recover your account:

On the Website

  • Step 1: Open the Afterpay log in page.
  • Step 2: Locate the “Forgot your password?” link to move to a new page.
  • Step 3: On the new page, enter the email address associated with your Afterpay account and click “Send link to email.”
  • Step 4: Afterpay will send a password reset link to the email address. Follow the link to reset your password.

On the Mobile App

You can reset your login info through mobile app
You can reset your login info through mobile app
  • Step 1: Open the Afterpay app on your device and choose “Log in.”
  • Step 2: Tap the “I don’t know my password” and enter your email address.
  • Step 3: You will then receive a verification code. Just input it into the appropriate field on the app to reset your password.

How to Acquire Afterpay Account Login?

To acquire your Afterpay account login details, you can follow the steps below:

  • Step 1: Log in to your Afterpay account via the login Afterpay page.
  • Step 2: Locate the “Merchant ID” below the “Orders” list on the account dashboard.
  • Step 3: Copy the Merchant ID.
  • Step 4: To obtain the Secret Key (equivalent to the password), check your email inbox, as Afterpay should have sent the Secret Key to the email address linked to your account.

If you are still looking for the Secret Key in your email, contact your Business Development Manager or Afterpay Merchant Support to request your Secret Key.

Once you have the Merchant ID and Secret Key, you can use them to log in to your Afterpay account.

How to Create an Afterpay Account?

Input your email and new phone number to sign up for an account
Input your email and new phone number to sign up for an account

To sign up for an Aafterpaylogin account, you can follow these steps:

  • Step 1: Visit the Afterpay website at login.
  • Step 2: Click on the “Sign Up” button to proceed.
  • Step 3: Enter your email address and then hit “Continue.”
  • Step 4: Input your new phone number and click “Continue.”
  • Step 5: Follow the next instructions on the website to sign up for an Afterpay account.

Once you have created your Afterpay account, you can shop at any supported retailers.

Note: You can create Afterpay account on the Afterpay app. If you want an Afterpay Merchant sign up, meet Afterpay’s representative for instructions.

How to Make an Afterpay Payment?

To make an Afterpay payment, you can follow these steps:

For Pay-in-4 Orders

  • Step 1: Log in to your Afterpay account on the app or afterpay com login page.
  • Step 2: Go to “Orders” and select the Pay-in-4 installment you wish to pay.
  • Step 3: Choose your preferred payment method and make the payment.
  • Step 4: Set up automatic payments by going to the “Settings” section of your My Afterpay account on the app or online. 
  • Step 5: Enter your payment details under “Payment Methods.” You should use your bank account for automatic payments to avoid worrying about lost or expired cards.

When an installment is due, Afterpay will notify you in advance. Ensure you have money in your account to cover the payment.

For Pay Monthly Orders

You can choose manual payment for Afterpay
You can choose manual payment for Afterpay
  • Step 1: Log in to your Afterpay account on the app or online.
  • Step 2: Select the Pay Monthly order you wish to pay.
  • Step 3: Choose your debit card issued by a US financial institution as the payment method.
  • Step 4: Set up automatic or manual payments on the due date.
  • Note: The processing times for bank checking account payments can range from 2 to 5 business days. 

Additionally, Afterpay accepts domestic debit and credit cards, not savings accounts or credit cards from foreign banks.

Afterpay App

The Afterpay app has several features that make it a convenient and user-friendly tool for managing buy now, pay later purchases. Here are some of the key features:

  • Shop Directory: 

The app includes a directory of all the retailers that accept Afterpay, making it easy for users to browse and find stores and brands that interest them.

  • Budget Management: 

Afterpay helps users stay on top of their spending by allowing them to set up customizable notifications and alerts. 

Users can also track their spending and payment history through the app.

  • In-Store Shopping: 

Users can use the app to shop at physical stores that accept Afterpay. The app will show the user how much they are pre-approved to spend, and they can pay in four installments, just like with online purchases.

  • Rewards Program: 

Afterpay’s Pulse Rewards program allows users to earn points for on-time payments and unlock exclusive offers, gift cards, and other rewards.

  • Payment Flexibility: 

The app allows users to change their cards for future payments or pay off upcoming installments early.

The Afterpay app offers a range of features designed to help users manage their buy now, pay later purchases, and stay on top of their finances. 

It is a convenient and flexible tool for anyone who wants to purchase over time without paying interest or fees.

How to Contact Afterpay Customer Service?

You can contact them via email, phone, social media, and mail
You can contact them via email, phone, social media, and mail

If you have any questions or concerns about Afterpay, you can contact their customer service via:

  • Email: You can email
  • Phone: You can call the Afterpay Merchant customer service phone number at (855) 289-6014.
  • Social Media: Afterpay also has customer service representatives available on social media platforms, such as Facebook, Instagram, or Twitter.
  • Mail: Send your inquiries to the following address: Afterpay US, Inc., 760 Market St., Floor 2, San Francisco, California 94102, United States, to get help.


What happens when Afterpay blocks your account?

When Afterpay blocks your account, you can only use the BNPL service once Afterpay resolves the issue. To determine the case, contact Afterpay customer support and provide any necessary information or documentation.

Can you make another Afterpay account?

No, Afterpay only allows one account per customer.

Why is Afterpay not letting me log in?

It could be due to an incorrect email address or password, technical issues, or account locked or unverified email.

How often does Afterpay increase your limit?

Afterpay periodically reviews customer accounts and may increase the limit of eligible customers over time. However, there is no specific timeline or guarantee for when they raise a customer’s limit. 


Afterpay is a popular BNPL service that offers consumers a convenient and flexible way to shop and pay for purchases over time. 

By creating an Afterpay login account, users can easily manage their payments, view transaction history, and access exclusive deals and promotions. 

We have covered the steps for an Afterpay account sign up, how to log in, reset login information, and make payments. 

By following these guidelines, users can take full advantage of the features and benefits of Afterpay and enjoy a seamless shopping experience.

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Thank you for reading!