ACE Elite Login: The Step-By-Step Guidance 2023

If you are an ACE Elite customer or want to know how to access your account, you’ve come to the right place. This post will help you navigate the ACE Elite login process quickly. 

We will walk you through each step of logging into your ACE Elite account with a straightforward approach. So, let’s get started!

Overview of Metabank

Bank Meta is a financial institution that provides financial services to individuals, businesses, and government entities. Its products and service include:

  • Checking and savings accounts
  • Loans and lines of credit
  • Prepaid cards and payment solutions
  • Merchant services
  • Credit cards
  • Mobile banking
  • Online banking
  • Other services

Its headquarters is in Sioux Falls, South Dakota, and it is the issuer of ACE Elite.

Metabank offers many products and services
Metabank offers many products and services

In January 2021, MetaBank supplied debit cards worth up to $600 to millions of Americans.

About ACE Elite Prepaid Debit Card

The ACE Elite Prepaid Debit Card is a type of financial product offered by ACE Elite. 

It is a reloadable, prepaid debit card that allows you to spend your money conveniently and securely.

This card possesses both pros and cons
This card possesses both pros and cons

Unlike traditional debit cards linked to a checking account, the ACE Elite Prepaid Debit Card is not tied to a bank account, making it a popular choice for people not having a checking account or prefer to avoid traditional banking.


  • Ordering cards online is cost-free: Enrolling is a straightforward process. The SSN is necessary during registration, but no account recorded exists.
  • A monthly payment discount: You are eligible for the $60 annual $5 FeeAdvantage Plan if you receive $500 or more in direct credits each month (from wages or government payments).
  • Two days quicker for standing order: Although banks frequently take a while to process transactions, companies, and governmental bodies could send you money before the scheduled date. ACE Elite could process direct payments more rapidly if they get your money earlier.
  • Monthly plans have no up-front charges: As opposed to prepaid debit cards, you can prepay ACE Elite’s levies with a $1 transaction fee. With the two monthly programs offered by the card, purchases are free.
  • There are free reload types: All direct entries, online transactions using another ACE Elite card, digital check prepayments with 10-day encoding, and mobile check withdrawals are free. Depending on your bank, transfers between accounts may not cost anything.
  • The savings account offers a 5% APY of $1,000 on the first. Despite the high annual percentage return, the rate reduces to 0.50% APY for the remaining balance after $1,000 the initial.


  • Hefty monthly payment: The average price for prepaid debit cards is $5, whereas ACE Elite charges $9.95 instead.
  • Extra charges: You must pay $5.95 when you use your ACE Elite card for less than 3 months or request cash for the remaining balance. In addition, there are fees for some customer service calls, buying the card in-person (up to $9.95), and disallowing assets ($1).
  • There is no customer-specific free-withdrawal network: It costs $2.50 per withdrawal to get cash out of an ATM or from a bank’s counter.
  • Offers a configurable overdraft option: The ACE Elite has an overdraft policy with a monthly cap of three $15 overdraft fees, similar to other NetSpend-managed credit cards. Even though it is less expensive than the overdraft programs provided by most institutions, this is optional if you need aid with budgeting.
  • There is no quick, cost-free way to contribute money manually: Online remittances can take several days to complete, and the selection to quickly deposit checks using a mobile device has fees of at least 2% of each check amount.
  • No network for free reloads: Rapid cash reloads provided by merchants in the NetSpend reload networks for a fee depending on the region but are typically $3.95. Although many places charge, some don’t.

ACE Elite Login Instructions

Logging into your ACE Elite account is a simple process that you can complete in a few quick and easy steps. Here are the instructions to do so:

Login Requirements

To do ACE Elite login account, you will need the following information:

  • ACE Elite Card web URL to access
  • Secure connection: You will also need a device with a stable Internet connection.
  • Login Credentials: If you have previously created an account, you will need your Username and password to log in.

Once you have gathered this information, you can log into your ACE Elite account successfully.

ACE Elite card Login

How to do ACE Elite Login Instructions
How to do ACE Elite Login Instructions

To log into your ACE Elite account, you will need to follow these steps:

Step 1: Visit the ACE Elite website at

Step 2: Click on the “SIGN IN” button in the top right menu of the screen to move to the login page.

Step 3: Enter your Username and password, and then click the “LOG IN” button to access your account.

Once logged in, you can view your account information, including your card balance, transaction history, and more.

How to Reset your ACE Elite Login info?

The process is simple and straightforward if you have forgotten your ACE Elite login information or need to reset it for any other reason.

Reset your login account
Reset your login account

Here are the steps you can follow to reset your ACE Elite login information:

Reset your Password

Step 1: Go to the www aceelitecard com login page. 

Step 2: On the login page, look for a “password” link and click on it. This will take you to the password reset page.

Step 3: On the password reset page, enter your Username and the email address associated with your ACE Elite account. Following that, press “NEXT” to proceed.

Step 4: After that, you will receive an ACE Elite email with instructions on resetting your password. Follow the steps provided in the email to reset your password.

Step 5: Once you have reset your password, return to the ACE Elite login page and enter your email address and the new password. You should now be able to log in to your ACE Elite account.

Retrieve your Username

Step 1: Navigate to the ACE Elite login page at aceelitecard com on your preferred browser.

Step 2: Select the “username” button to redirect to the Forgot Your Username section.

Step 3: Fill in your Email, Card Number, and CVV. Then click the “NEXT” button to proceed.

Step 4: Follow the remaining prompts to retrieve your Username to be able to get access to your account again.

ACE Elite App

The ACE Elite Prepaid app is a mobile application that allows you to manage your ACE Elite prepaid card account from your smartphone.

The app offers various features
The app offers various features

With the app, you can:

  • Check your card balance: Quickly view the available balance on your card at any time.
  • View transaction history: See a detailed history of your card transactions, including the date, amount, and location of each transaction.
  • Transfer funds: Easily transfer funds from one card to another or from your card to a bank account.
  • Find nearby ATMs: Use the app’s ATM locator to find the nearest ACE Elite-friendly ATM and avoid fees.
  • Manage direct deposit: Set up or manage your direct deposit information to have your paychecks or other funds deposited directly onto your card.
  • Customer service: Get in touch with ACE Elite customer service directly from the app for quick and convenient support.

You can use the ACE Elite Prepaid app to manage your card account and stay on top of your finances from anywhere. 

So download this app from Google Play and App Store today!

How to Create an ACE Elite Account Login?

Creating an ACE Elite account is fast and easy. With a few simple steps, you can set up an account and enjoy the benefits of online access to your finances. 

To get started, follow these steps:

Step 1: Visit the ACE Elite login website by entering the provided URL:

Step 2: Scroll down the login page and locate the “OPEN A NEW ACCOUNT” button at the bottom.

Step 3: Provide the required personal information, including your first name, last name, street address/Apt number, ZIP code, and email address. Then choose your color type of card.

Step 4: After that, tap on the “GET A CARD” link and follow the instructions on the website to open a new Ace ELite card account.

Following these steps, you can easily create an ACE Elite login account and use your card for all your financial transactions.

Learn more: Afterpay Login: How To Access Your BNPL Account 2023

How to Activate an ACEElite Card?

Before you begin, make sure you have your ACEElite card and the necessary details, like your card and contact information, handy. 

You can activate your card by providing its details
You can activate your card by providing its details

Once you’re ready, you can begin the process by following these steps:

Step 1: Locate the ACE Elite activation page at activate card.

Step 2: Provide your card information, including the card number and security code.

Step 3: After that, hit the “CONTINUE” button and follow the steps on the web page to activate your ACE Elite card.

You can now easily activate your ACE Elite card to purchase or withdraw cash at ATMs.

How to Register for an ACE Flare Account Online Access?

To register for an ACE Elite account online access, you can follow these steps:

Step 1: Visit the ACE Elite login website and click on the “Register for Online Access” button.

Step 2: Fill out the required information, including the card number and security code.

Step 3: Press the “CONTINUE” and follow the remaining instructions on the web page to register for online access.

ACE Elite Card Cancellation

To cancel your ACE Elite card, you can follow these ways:

Contact ACE Elite Customer Service

Call the customer service number by calling 1-866-930-9924 and asking for a physical check for your account’s balance to be mailed to you (within 3 or 4 weeks), but there is a $5.95 charge.

Through Ace Card Login

You can cancel your Ace Elite card with the least hassle by using an ATM to withdraw cash, logging into the Online Account Center, and selecting “Close My Account” from the menu.


  • If you have a direct deposit set up for your ACE Elite card, you should cancel it before requesting card cancellation. 
  • Otherwise, you may continue to deposit your paycheck or other funds into your secured card account.

By following these two ways, you can successfully cancel your ACE Elite card and ensure that you can refund your funds on time.

ACE Elite Contact Information

You can contact through email, phone and mail
You can contact through email, phone and mail

Below are some of the contact information for ACE Elite:

  • Email:
  • Call: Toll-free at (877) 223-3341 and Fax at (512) 857-0263 from Mon-Fri 8 AM-10 PM Central and Sat-Sun 8 AM-8 PM Central
  • Mail: ACE Elite, PO Box 2136, Austin, TX 78768-2136


How can I check my ACE Elite card balance?

There are several ways to check your ACE Elite card balance. 

  • First, you can log into your ACE Elite account through the ACE Elite website and view your balance under the “Account Information” section. 
  • Also, If you have the ACE Elite mobile app, you can check your balance by logging into your account and viewing the information in the app.

Is ACE Elite MetaBank?

Yes, ACE Elite is a brand name used by MetaBank for its prepaid debit card services.

Can you overdraft an ACE Elite card?

Yes, it is possible to overdraft an ACE Elite card. While over-drafting may be an option with some prepaid cards, it is vital to understand the fees associated with the overdraft. 

ACE Elite cards are subject to a free $10 overdraft buffer.

Can I use my Card to withdraw cash at ATMs?

Yes, you can use your Card to get cash from ATMs, though you may charge a fee. 

However, you can access up to $100 of cash daily, without charge, by visiting an ACE location and speaking with an available teller.


In conclusion, accessing your ACE Elite account is a straightforward process.

By following the steps outlined in the post, you can quickly view your account information, including your card balance, transaction history, and more. 

With this step-by-step guide, you’ll have all the information you need to log into your ACE Elite account confidently.

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Thank you for reading!