AESSuccess Login: A Comprehensive Guide 2023

Affording a college degree can be a challenge for numerous students. Hence, many opt to take out student loans to cover tuition fees, textbooks, and other educational expenses.

As a student loan recipient, you must furnish your loan details to utilize the online platform to control your account. 

One platform that provides this service is AESSuccess, offered by American Education Services (AES). 

This guide will walk you through everything you need about AESSuccess login, including account recovery, requirements, creating an account, features, and how to contact customer service.

Let’s stay tuned with the reading for more details!

Overview of American Education Services

American Education Services (AES) is one of the major student loan servicers associated with the federal government.

The company was founded in 1963 and currently services federal and private student loans for millions of borrowers across the United States. 

The company provides its clients with the following products and services:

AES provides its customers with loan options
AES provides its customers with loan options
  • Various facilities to help borrowers keep track of their student loan debt.
  • The financial aid process for universities and colleges.
  • Direct Loans and Federal Family Education Loans (FFEL) for the Department of Education and private student loans from various lenders. 
  • Loan forgiveness programs for borrowers who meet specific eligibility criteria.
  • Aiding scholars and households to finance their schooling and oversee their student loan debt.

What Is AESSuccess?

AESSuccess is an online platform that allows borrowers to manage their student loans and make payments online. 

When searching, people usually mistake it with aessucess, aessucces, and aesuccess.

It is a service of American Education Services (AES), a Pennsylvania-based company that services federal and private student loans.

AESSuccess is online platform allowing borrowers or lenders access account
AESSuccess is online platform allowing borrowers or lenders access account

The AESSuccess platform makes it easier for borrowers to manage their student loans with features like online account management and payment processing.

By using AESSuccess, borrowers can stay on top of their student loan payments and access important loan information from anywhere with an internet connection.

AESSuccess Login Detailed Guidelines

Accessing AESSuccess is the first step to taking advantage of the system’s many benefits. 

Knowing the detailed guidelines for logging in is vital to ensure successful access. Follow the steps outlined below to access your account.

Login Requirements

To do AESSuccess login account, you will need to meet a few requirements. The specific login requirements depend on whether you are a borrower or a school/lender. Here are the login requirements for each type of user:

For Borrowers:

  • AESSuccess account: To access your student loan information online, you must create an AESSuccess account by registering with your name, social security number, date of birth, and contact information.
  • Username and password: To log in to your AESSuccess account, you must enter your username and password.
  • Internet access: You will need a stable internet connection and an internet-enabled device to access the AESSuccess website or mobile app.

For Schools/Lenders:

  • AESSuccess account: If you are a school or lender, you must create an AESSuccess account to access your account information and loan data.
  • School code and PIN: You will need to enter your school code and PIN, which AES provided.
  • Internet access: You will need a secure internet connection and an internet-enabled device to access the AESSuccess website or mobile app.

For Borrowers (AES Student Loans login)

Provide your login info to do AESSuccess Login
Provide your login info to do AESSuccess Login

Follow the steps below to access the AESSuccess account for borrowers:

Step 1: Visit the homepage of American Education Services at www aessuccess org.

Step 2: Locate the “Sign In” menu and then choose the “For Borrowers” button to navigate the login page.

Step 3: Enter your Username and Password into the respective fields.

Step 4: Tap the “SIGN IN” button and follow the next instructions on the website to login into your account as a borrower.

For Schools/Lenders

Schools and lenders will need an organization code and password to access their AESSuccess account. You can contact AES customer service if you need help with your organization code.

Step 1: Navigate the American Education Services at

Step 2: Press the “Sign In” button on the top corner menu of the homepage and locate the “For Schools/Lenders” link.

Step 3: Enter your User Id and Password. Next, click the “Sign In” button and follow the remaining prompts on the website to access your account.

Online Account Management

AESSuccess offers many benefits and features to make managing student loans more straightforward and convenient. 

Here are some of the critical features of the AESSuccess platform:

  • Online account management: 

AESSuccess allows borrowers to manage their student loans online from anywhere with an internet connection. 

This includes access to loan information, making payments, and managing account settings.

  • Payment processing: 

AESSuccess offers a variety of payment options, including online payments, automatic payments, and mobile payments, making it easy for borrowers to stay on top of their loan payments.

  • Account alerts: 

AESSuccess provides alerts and notifications to help borrowers stay informed about their loans. 

This includes payment reminders, loan status updates, and account balance notifications.

Once logged in, you will get notifications about your loans
Once logged in, you will get notifications about your loans
  • Account summaries: 

AESSuccess provides borrowers with detailed overviews of their account activity, including loan balances, transaction history, and payment history.

  • Loan consolidation:

AESSuccess allows borrowers to apply for loan consolidation, which combines multiple federal student loans into a single loan with a fixed interest rate.

AESSuccess is a powerful tool for managing your student loans, offering many features and benefits to help you stay on top of your loan payments and manage your debt effectively.

AESSuccess Login Account Recovery

If you have forgotten your AESSuccess account username or password, you can use the account recovery process to regain access. 

Here is a step-by-step guide to do AESSuccess login account recovery process:

Password Reset

  • Step 1: Go to do AESSuccess login in page at www aessuccess org login and click the “FORGOT PASSWORD?” link.
  • Step 2: Enter your username and date of birth and click the “CONTINUE” button.
  • Step 3: Follow the instructions provided to verify your identity and reset your password.
  • Step 4: After resetting your password, you can log in to your AESSuccess account using your new password.
Resetting your password is easy to do
Resetting your password is easy to do

Username Retrieval

  • Step 1: Navigate to the American education services login page at account.
  • Step 2: Locate the “FORGOT USERNAME?” link to proceed.
  • Step 3: Enter your email address associated with your AESSuccess account and click “SEND VERIFICATION.” If you don’t remember this information, you can click “TRY ANOTHER METHOD” and then fill in your Account Number or SSN, Last Name, and Date of Birth. Next, hit “CONTINUE.”
  • Step 4: Follow the instructions provided to verify your identity and retrieve your username.

If you still have trouble accessing your AESSuccess account after attempting the account recovery process, you can contact AES customer service for further assistance. 

They will guide you through the account recovery process or provide any necessary support to help you regain access to your account.

Learn more: Advance America Login: The Comprehensive Guide 2023

How to Create an AESSuccess Account?

Creating an AESSuccess account is a straightforward process. Here are the steps to follow:

Input your info to create an online account
Input your info to create an online account
  • Step 1: Go to the AESSuccess website at
  • Step 2: Press the “Create an Account” button on the page’s right side.
  • Step 3: On the next page, enter your personal information, including your Account Number or Social Security number, date of birth, and your name. 
  • Step 4: After completing the required fields, click the “CONTINUE” button and adhere to the remaining prompts to create an account for you.

Once you have created an AESSuccess account, you can access it and gain access to a variety of tools and resources to manage your student loans.

AESSuccess App

AESSuccess offers a mobile app named “AES Student Loans” for managing your AES student loans on the go. 

Here are some of the features and benefits of the AESSuccess app:

  • Loan management: The app allows you to manage your AES student loans and view your loan balances and transaction history.
  • Payment options: You can make payments on your loans and enroll in automatic payments through the app.
  • Document upload: The app allows you to upload and submit documents related to your loans, such as deferment or forbearance forms.
  • Push notifications: You can receive push notifications to keep you updated on your loan account and payment status.
  • Personal information updates: You can update your contact information and other personal details through the app.
  • Account security: The app uses the same security measures as the AESSuccess website to protect your account information.
  • Easy access: The app provides convenient and easy access to your AES student loan account on your mobile device.

By downloading the AES Student Loans app on Google Play or App Store, you can manage your student loans from anywhere at any time. 

How to Make an AES Payment?

Making an American Education Services (AES) payment is easy and convenient. There are several ways to make a payment:


Log in to Account Access via login. Navigate to the ‘Make a Payment’ page and input the relevant information.

If desired, save your bank account details for future payments. Once complete, click the ‘Make a Payment’ button.

By Mobile App

Download and login into your account on the app. Then hit the “Payments” tab and provide your payment info.

You can use the mobile app to pay your bills
You can use the mobile app to pay your bills

By Phone

You can pay by phone by calling AES customer service at 1-800-233-0557

And then, follow the instructions given by the representative to complete the payment.

By Mail

You can also mail a payment to AES. Make your check or money order payable to American Education Services and include your AES account number on the amount. Mail the payment to:

American Education Services

P.O. Box 65093

Baltimore, MD 21264-5093

Third-Party Bill-Pay Services

You can also pay your AES loan bills through third-party payment services like Western Union or MoneyGram. 

How to Contact AESSuccess Customer Service?

You can contact their customer service team if you need help with your AESSuccess account or have questions about your AES student loans. Here are a few ways to get in touch:

  • Call AESSuccess phone number at 1-800-233-0557 (toll-free) from Monday through Friday, 7:30 AM to 9:00 PM (ET).
  • Send an email through the AESSuccess website. Go to the “Contact Us” page and use the online chat feature on the AESSuccess website. 
  • Connect with AESSuccess on social media. You can reach out to AESSuccess through their social media accounts on Facebook and Twitter.
  • Write to them at their mailing address: American Education Services, P.O. Box 2461, Harrisburg, PA 17105-2461

Using one of these contact methods, you can get the help and support you need to manage your AES student loans and AESSuccess account.


Will AES student loans be forgiven?

Currently, there are no federal loan forgiveness programs for AES student loans. However, some loan forgiveness programs are available for certain types of borrowers, such as those working in public service.

Can AES garnish wages?

Yes, AES has the legal authority to garnish wages if a borrower defaults on their student loan payments.

Is my loan with AES a federal student loan?

AES services both federal and private student loans so that AES may manage your loans, but not necessarily a federal loan. 

You can check the National Student Loan Data System to confirm if your loan is a federal student loan.

Does AES have a grace period?

Yes, AES offers a grace period of 6 months for federal student loans after the borrower leaves school. 

During the grace period, borrowers do not necessarily pay their loans.


Managing student loans can be overwhelming, but AESSuccess at www aessuccess org account can help make the process easier.

With its user-friendly platform and range of features, borrowers can easily access their loan information and make payments online. And if you ever need assistance, AES customer service is available to help.

We hope this guide has helped answer your questions about AESSuccess login and account management.

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